we welcome your feedback

We value openness and honesty in everything we do together. We really appreciate your feedback on the service we provide to enable you to enjoy greater independence in your life.

If you have a compliment, comment, concern or complaint, please share it with us:

by telephone on 01423 858687

by email to comments@ubu.me.uk

If it’s easier we can help you to arrange a one-to-one meeting with a member of your Enabling Team or an independent 
advocate who you feel comfortable with 

in person to the Service Manager or the Regional

Manager where you live

Alternatively you can also get in touch with your local Social Services Department, Health Authority or Local Government Ombudsman  

in writing to: 

Chief Operating Officer

9 Haywra Street, Harrogate

North Yorkshire


If you wish to contact the Care Quality Commission there website is www.cqc.org.uk 

If you are supported by ubu, you can find the contact details for all of these organisations in your Handbook